Industry Specific Domain Trainings

Domain Expertise helps you get into the niche markets and stay in demand by getting into senior positions and reach 100 K sooner, it provides better job security as a specialized resource.

Trainings cover the critical verticals of industry such as IT & IT Enabled Services, Automobile, Banking, Finance, FMCG, Insurance, Oil & Gas, Health care, Hospitality and Telecom

IT Industry
  • Structuring a Total Quality and Continuous Improvement Culture
  • Top Management Strategic Program
  • Front line Competence Building
    • Sales
    • Project Management
    • Delivery
  • Team Building
IT Hardware
  • Front line Sales Effectiveness
  • Effective Channel Management
  • Customer Service
  • Enhanced communication and Presentation Skills at Front lines and middle management levels
  • Leadership and Management Development
  • Business Simulations for Middle and Senior management
IT Enabled Services

Process and Product Trainings

  • Telephony Skills and Etiquette
  • Customer Service
  • Country specific Culture Trainings (UK, USA, Australia etc.)
  • Accent Neutralization
  • Selling and Persuasion Skills
  • Listening Skills
Automobile Sector
  • Profiling for Sales and Service Personnel
  • Product Training
  • Post Training Facilitation
  • Sales Management Processes
  • Customer Service Skills
  • Customized Solutions for the Dealer Owners - Business Enterprise Management
  • CD based and Web based solutions to reinforce the classroom sessions
  • Process Improvement through Benchmarking
  • Vision and Strategy Deployment
Banking
  • Sales Training for Personal Financial Consultants
  • Liability products
  • Customer Service
  • Leadership and Team Effectiveness Branch Management
  • Train-the-Trainer
  • Effective institutional Sales and Key account management
  • Performance Management
  • Supervisory skills
  • Customer Satisfaction Surveys
  • Business Simulations for Middle and Senior management
Finance
  • Risk Management
  • Credit Risk Management
  • Treasury Functions
  • Auditing
  • Financial Statement Analysis
  • Corporate Governance in financial markets
  • Marketing Financial Services
  • Transfer pricing
  • CFA
FMCG
  • Effective Retail Selling Skills
    • Effective Beat/ Market Outlet Planning Skills
    • Effective Range Selling
    • Retail Sales Call
  • Merchandising
  • Performance Coaching (Field capacity building model)
    • Field distributors
    • Implementation of Norms
  • Channel Management
    • Strengthening Channel relationships
    • Channel complaint handling
    • Relationship building skills
  • Supervisory Skill building
  • Leadership Development
  • Team Building
  • Negotiation Skills
Insurance
  • Advisor Sales Training (Basic and Advanced)
  • Product Training
  • Business process and Underwriting training
  • Advanced Selling skills
  • Dealing with HNI’s
  • Financial Planning
  • Front Line Manager Induction training
  • Coaching skills
  • Experiential Training Programs
  • Middle and Senior Management Programs
  • Domain Training
  • Team Building
  • Handling Sales to Institutions (Group Products)
  • Managing Channel Partners
  • Call Center Training
Oil & Gas
  • Customer Service Excellence
  • Selling Skills
  • Attitudinal and Behavioral Transformation for Retail Outlet Owners
  • Customer Care
  • Retail Attendants Training
  • Benchmarking for Process Improvement
Health care
  • Patient Safety Education
  • Health care improvement
  • Infection Prevention Society
  • Health Protection
  • Cleanliness Program
  • Decontamination Endoscopy Program
  • Domestic Services Education
Hospitality
  • Systems in Hospitality
  • Skill Up gradation for Employees
  • Skill Up gradation for Employees
  • Reception Training
  • Housekeeping Training
  • Kitchen Management
  • Bar Operations Training
Telecom
  • Customer Services:
    • Customer Services & Value Chain differentiators
  • Customer Churn Management
  • User Revenue Planning
  • Collection Management
  • Customer Satisfaction Improvement
    • Strategizing Service Deliveries
    • Managing Quality of Services
    • Attitudinal and Behavioral Transformation among service providers
    • Process Improvements & others
    • New Product Launch Training
    • Technology Training
  • Managing Sales & Sales Teams:
    • Selling Skills
    • Strategizing for Major Sales
    • Managing Channels (of sale)
    • Team Building
    • Performance Coaching to enhance productivity
    • Leadership & other Soft Skills for managers